If you have an active Sidekicker profile but suddenly can't see shifts when you log into your app, this is most likely because one (or more!) of your certificates have expired.
You can see all recommended or expired certificates on your Homepage to easily keep track of your certificates.
Working as an RN / RNIC / EN, there are a number of certificates you need to keep up to date in order to keep seeing shifts on platform
You can see the recommended, non-mandatory certificates under 'Optional certificates' on your profile.
Certificate | Expiration time | Quick link |
Annually on 31st May | ||
N/A |
| |
1 Year | ||
1 Year | Previously, these chemists have offered online bookings: | |
Every 3 months (for Bridging visa) | ||
Every 3 years | ||
As the Government updates the requirements | As of May 2022, third dose ('booster') is required | |
Every 5 years |
AHPRA Number
You will need to provide a current AHRPA registration number, which our team will check against the online portal to assure you are still actively registered to AHPRA.
Statement of Service
To help us confirm your work experience, we require proof of hours from an employee in the form of a Statement of Service.
For each role there are slightly different requirements.
For an EN, and RN we require proof of 6 months (988 hours) of FTE in the required role. At an Aged Care facility, or Hospital. If you have experience at both please provide the experience at the Aged Care facility.
For an RNIC we require proof of at least 6 months in an "in-charge" role, and ideally 2 years of further experience.
Hand hygiene
Hand hygiene performed at critical points during patient contact is essential to prevent the onward spread of disease and to limit environmental contamination. It is recommended by the National Hand Hygiene Initiative (NHHI) that hand hygiene is refreshed annually. You can refresh your Hand Hygiene certificate online via the NHHI free portal here. Please complete the course relevant to your level of experience:
Student nurses: please complete the "Student Health Practitioners Online Learning Module" course
AIN/PCA: please complete the "Allied Health Online Learning Module" course
Once you have completed your course you will receive a certificate of completion from the NHHI. Please upload this PDF to your Sidekicker profile.
Flu (influenza) vaccination
You can book your annual flu shot at most pharmacies in Australia (e.g. Terry White Chemmart, Chemist Warehouse, Priceline etc.).
Proof of your current flu shot may include either the signed paperwork from the pharmacist given to you at the time of your vaccination, or your immunisation history statement (see COVID-19 link above). Please submit proof of your flu vaccination by uploading it to your profile.
Right to Work
All Sidekicks must complete an online Right to Work Check. To verify your right to work, you’ll need either your passport, citizenship certificate, or Australian visa.
If you're on a Bridging Visa, you'll need to verify your working rights every 3-months.
Go to IMMI page
Upload right to work documentation for verification
Download the VEVO document and upload it to your profile under 'Right to Work'
National Police Check
Many aged care facilities require a current Employer Police Check. While you may already have a Police Check, if it is a volunteer only check or a check for a different industry, we cannot accept it for Aged Care Sidekicks.
Sidekicker have partnered with National Crime Check to help you get easy, affordable police checks. Sign up to get a police check here and the check will be returned to Sidekicker and automatically added to your profile within a max of 5 business days.
COVID-19 booster (third dose)
As at May 2022, both the QLD and VIC Governments require aged care workers to have received the third dose of a COVID-19 vaccine.
Find out what constitutes acceptable proof of vaccination for COVID-19 here.
Please submit proof of your COVID-19 vaccine through your profile under 'COVID-19 full vaccination record & booster'.
NDIS Worker Screening Check
Many aged care facilities require a current NDIS Worker Screening Check. Please read below to determine which certificates to upload depending on your current NDIS status.
1. NDIS Worker Screening Check Status = Clearance
If you have an NDIS Clearance (NDIS Yellow Card and/or Clearance number), please upload an image of your card or a copy of the email showing your Clearance number to the "NDIS Worker Screening Check-Clearance" certificate section.
2. NDIS Worker Screening Check Status = Pending / Application ID only
If you have applied for an NDIS Clearance and are awaiting a response, you can still gain access to more shifts on the Sidekicker platform by uploading your NDIS Application number. Please upload a copy of the email showing your Application ID to the "NDIS Worker Screening Check - Application" certificate section. Once your application has been approved, please follow the steps above to upload your Clearance.
3. Have not yet applied for an NDIS Worker Screening Check
You can apply for an NDIS Worker Screening Check by selecting the relevant state link on the NDIS website here.
Sidekicker are listed as an unregistered provider under the following details:
Employer Id: 4-ICBW12E
Employer name: sidekicker