Providing businesses with qualified, reliable, productive and consistent workers is our number one priority. The first stage in delivering this is conducting a rigorous screening and interview process. Our process is as follows:
Thousands apply to become a Sidekick every month. Around 85% make it to an interview based on our strict criteria.
Our interviews are conducted virtually across all major cities in ANZ. Virtual sessions help provide flexibility for all workers especially those in remote regions.
Examples of interview questions for all roles are available upon request.
We test the skill competency and confidence of our Sidekicks first-hand for several roles. The skill testing includes a 20kg lift for manual labour workers and a 3-plate carry for front-of-house hospitality workers.
Documentation, license and background checks
For all Sidekicks, we conduct a right-to-work verification via integration with Certsy Right To Work.
Certificates required for each role are available upon request.
All staff must complete our OH&S Induction, followed by a quiz. Staff must achieve 100% in this quiz before progressing.
Medical Assessment Questionnaire
As part of the interview process for Warehouse and manual labour categories, all Sidekicks are required to complete a Medical Assessment Questionnaire.
Onboarding & profile setup
Our onboarding process covers expectation setting across attitude, professionalism, and our reliability policies.
Staff profiles are set up, and allocated to appropriate labour categories.
All certificates are uploaded to staff profiles along with expiry dates to ensure compliance is maintained at all times.
A note on additional verifications and checks:
The rate charged to the businesses (clients) does not include the following additional verifications, checks or services:
Police Check (AU) / MOJ Criminal Check (NZ) [for Sidekicks who do not currently have the relevant certificates/ checks uploaded in their Sidekick’s profile]
Sidekicker Functional Assessment
Medical checks [apart from the Medical Assessment questionnaire as set out above]
Client-specific pre-shift induction or training that a Sidekick must attend
Pre-shift induction management
Sidekicker can provide a price list for any such additional verifications, checks and services not stated above. Please contact [email protected]