Not seeing as many shifts as you'd like? We understand it can be frustrating when there aren't any or enough jobs as you'd prefer.

Here's the best ways to ensure you're viewing as many jobs as possible.

It may sound silly, but it can be incredibly easy to miss that you have a filter selected on your ‘Feed’.

Check the filters for ‘Category’, ‘Availability’ and ‘Location’ on the top of your feed, which define what jobs are shown to you. By extending the range of these filters you’ll see more jobs available to you.

The filters manage which jobs are shown to you on your feed, however, you may have different preferences set up on your notifications. Notification preferences manage which jobs you will be notified of.

Check and manage your notification preferences by going to your ‘Account’ and selecting ‘Notifications’.

If you still don't see jobs, check your certificates page to see if you have any missing or expired certificates as this can restrict your job access.

Any expired or missing certificate under the 'Required' section will prevent you from being able to see any jobs on your feed.

These will be specifically labelled and 'Missing,' 'Expiring soon,' or 'Expired' so you'll know which certificates need to be uploaded or updated to see jobs.

Once you have uploaded a certificate, this will show as 'Pending approval' and will be reviewed by our team within 48 hours. You'll receive an email notification if for any reason we are unable to approve the certificate you've uploaded.

If you're unsure how to complete a certain certificate, simply select the title to view a brief description and instructions for completion. For assistance on uploading or completing a required certificate, check out this help article.

If you'd like to have access to more jobs in your industry, but aren't sure which certificates to prioritise — 'Recommended' certificates are a great place to start!

Some of our clients may require their workers to have additional certificates or checks, which is why preferred certificates will allow you to see more jobs on Sidekicker!

For example, a Food Handlers Certificate is required to work as a Kitchen Hand.

If you want to work as Kitchen Hand within Education, you may also need a Working With Children's Check. That's why having a Food Handlers Certificate as well a Working With Children's Check will allow you to see even more jobs on your dashboard.

Any certificate without a blue tick means it hasn't been completed yet, and can help you unlock more jobs!

​Please note that Sidekicker is unable to reimburse the cost of any certificates or qualifications you complete.

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When you completed your onboarding, you may have only opened up shifts in a specific industry.

If you have experience in another industry, you can apply to work other types of roles by completing additional online skills assessments!

Check out this help article to view the links to all of our available online skills assessments!

We recommend ensuring that the industry isn't already open on your account, and that you have experience in the type of assessment you're completing to avoid disappointment.

If you've completed all of the steps in this article and still aren't seeing many jobs, unfortunately this may mean that there aren't currently shifts available in your industry and/or location.

Demand can fluctuate depending on a variety of factors. We recommend ensuring your job notifications are turned on so that you can be notified as soon as shifts become available!

To update your notification settings click 'Account' tab on your app, and go to 'Notifications'.