I'm having trouble logging in

What to do if you cannot log in on the Sidekicker app

Updated over a week ago

In order to gain access to the app, you must be an approved Sidekick. You will be notified of this once you have completed your interview, and your profile has been successfully reviewed.

To complete your profile and get approved, please log in on a web browser on a computer or smartphone.

What do I do if I forgot my password?

Not a problem! You can reset your password via this link. Please ensure you enter the same email as is linked to your Sidekicker Account.
You’ll then receive an email to create your new password. Be sure to check your spam/junk folders too!

My account has been deactivated

If you've had a break from Sidekicker and haven't logged into your account for a while, your account may have been deactivated to protect your information.

Not to worry! Our support team can sort this out for you. Simply contact us via the blue chat bubble and quote the email you signed up with and we will get you back on track! Depending on how long you've been away, you may need to update your information and certificates to ensure it's up to date.

I'm seeing another error message

If there is another type of message appearing when you try to log in, please send a screenshot of the message to our team via the blue chat bubble so we can take a look!

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