The Sidekicker platform connects you with skilled workers committed to your specified timeframes, giving you the support you need without the uncertainty of turnover.
Fixed term jobs will make it easy to request, hire and maintain the same Sidekicks week after week for a longer period of time, such as 3-months.
How to post a fixed term job
Making a request for a fixed term period is easy - follow the below steps.
Click 'Make a request' and select 'Fixed term' as the shift type
Add start and end dates to reflect the whole duration of the assignment. You can specify the exact shift dates and times on your request description.
Click 'Submit request' to post. We'll let you know when you have applicants to hire.
Automatic timesheet roll overs
The request will act as the Sidekick's roster and timesheet.
New timesheets are automatically created every Thursday at 5pm to ease the process, until you have turned the 'auto roll over' feature off. Any new timesheet period will always be Monday-Sunday.
If you wish to turn off auto roll over, simply untick it on the fixed term job.
You will receive email notifications when a new timesheet has been created, if there are any errors rolling over the timesheet for your Sidekicks, and when it's time to approve the Sidekick hours.
How to resolve errors
If there are instances where one or more of your Sidekicks can not be rolled over to the new pay week, for example due to an expired certificate, we will display an error message on your fixed term job as soon as issues are detected.
This will help you being aware of upcoming issues, and resolve them by chatting with your Sidekicks for any actions required from their end, or resolving any errors you may have on your Sidekicker account. If you need any help investigating or resolving errors, get in touch with our Support team via the blue chat bubble.
What if my job did not roll over and it's past 5pm on Thursday?
If your job missed the mark for the auto roll over due to an error with all your Sidekicks, and therefore it did not roll over to the new week, you will need to post a new fixed term job once the issues are resolved.
Follow the instructions above to post a new fixed term job
Set the assignment duration to start from the following week's Monday, and finish on the estimated finish date
Add your Sidekicks directly back into your job (see our Help Centre article)
If some of your Sidekicks were not included in the roll over, you can manually add them to the next week's job when the issues have been resolved (see our Help Centre article).
How to remove Sidekicks from your job
You may need to remove a Sidekick from your job when the assignment will be finished from their end.
You can either:
Remove immediately, if they have not and will not work any hours that pay week.
Remove from the next week when their last shifts will be completed within this pay week.
Simply click the 3 dots next to their name and select the most suitable option.
Still have questions?
Reach out via the blue chat bubble, we're always happy to help!