# Sidekicker Help Centre

> Help center for Sidekicker

## Becoming a Sidekick

- [How do I complete my profile as a Private Sidekick?](https://help.sidekicker.com/en/articles/1028616-how-do-i-complete-my-profile-as-a-private-sidekick.md): What to do when a business has invited you to join their private workforce
- [How do I update my RN/RNIC/EN certificates?](https://help.sidekicker.com/en/articles/7949047-how-do-i-update-my-rn-rnic-en-certificates.md)
- [How to submit a medical clearance during onboarding](https://help.sidekicker.com/en/articles/8640751-how-to-submit-a-medical-clearance-during-onboarding.md): Why we might ask you for one and what information we'll need to see.
- [How do I complete my uniform check?](https://help.sidekicker.com/en/articles/8098623-how-do-i-complete-my-uniform-check.md)

## For Sidekicks

- [How much experience do I need to join Sidekicker?](https://help.sidekicker.com/en/articles/8003960-how-much-experience-do-i-need-to-join-sidekicker.md): The qualifications, on the job experience and skills you will need to get started with Sidekicker.
- [Navigating the new Sidekicker app](https://help.sidekicker.com/en/articles/10293709-navigating-the-new-sidekicker-app.md)
- [Responsible Service of Alcohol \(RSA\)](https://help.sidekicker.com/en/articles/6510188-responsible-service-of-alcohol-rsa.md): What is the required RSA for your state
- [Sidekicker - Mental Health & Wellbeing Support Services](https://help.sidekicker.com/en/articles/13157151-sidekicker-mental-health-wellbeing-support-services.md)
- [What should I know about assessment feedback, results, and next steps on Sidekicker?](https://help.sidekicker.com/en/articles/13457969-what-should-i-know-about-assessment-feedback-results-and-next-steps-on-sidekicker.md)
- [Healthcare Statutory Declaration Requirements](https://help.sidekicker.com/en/articles/13669616-healthcare-statutory-declaration-requirements.md)
- [Break Between Shifts](https://help.sidekicker.com/en/articles/15428926-break-between-shifts.md): To help support safe working hours and prevent overtime costs, Sidekicker requires a minimum break between eligible shifts.
- [What is an opportunity?](https://help.sidekicker.com/en/articles/3401652-what-is-an-opportunity.md): What are opportunities on Sidekicker and how do I know if I've been selected for one?
- [How to see more jobs](https://help.sidekicker.com/en/articles/9035099-how-to-see-more-jobs.md): Optimise your feed by following these steps to view more shifts
- [What do I do if my timesheet is incorrect?](https://help.sidekicker.com/en/articles/6501056-what-do-i-do-if-my-timesheet-is-incorrect.md)
- [What happens if my shift time changes?](https://help.sidekicker.com/en/articles/8009422-what-happens-if-my-shift-time-changes.md): What to expect if the end time of your shift finishes earlier or later.
- [Crystal to KeyPay: What to expect from your new payslip](https://help.sidekicker.com/en/articles/8695692-crystal-to-keypay-what-to-expect-from-your-new-payslip.md)
- [WA Gov Hospitality and Tourism COVID-19 Hygiene Certification](https://help.sidekicker.com/en/articles/4229770-wa-gov-hospitality-and-tourism-covid-19-hygiene-certification.md): How to get an AHA Hospitality and Tourism COVID-19 Hygiene certificate for WA Hospitality and Tourism shifts.
- [How do I complete my Food Handler's Certificate?](https://help.sidekicker.com/en/articles/6510292-how-do-i-complete-my-food-handler-s-certificate.md)
- [How do I update my Aged Care Kitchen certificates?](https://help.sidekicker.com/en/articles/8594514-how-do-i-update-my-aged-care-kitchen-certificates.md): Can't see shifts? 👀 Keep all your certificates current to assure you are available for all the work on the Sidekicker platform.
- [Update on Flu \(influenza\) vaccination](https://help.sidekicker.com/en/articles/7252332-update-on-flu-influenza-vaccination.md)
- [Cancellation of Jobs & Compensation Policy \(New Zealand\)](https://help.sidekicker.com/en/articles/6954169-cancellation-of-jobs-compensation-policy-new-zealand.md): Our policy on cancellation of jobs and compensation for New Zealand Sidekicks
- [Domestic and Family Violence Leave](https://help.sidekicker.com/en/articles/7337229-domestic-and-family-violence-leave.md): Information around Domestic and Family Violence Leave and who is eligible.
- [Sidekick Casual Employment Agreement](https://help.sidekicker.com/en/articles/6889294-sidekick-casual-employment-agreement.md)
- [Safe Driving Policy](https://help.sidekicker.com/en/articles/7989596-safe-driving-policy.md): This policy is to create a culture of road safety awareness and to eliminate or minimise risks when a Sidekick is operating a vehicle.
- [How Does The Reliability Score Work?](https://help.sidekicker.com/en/articles/8388177-how-does-the-reliability-score-work.md): Understanding the purpose of Sidekicker's reliability score and how it works.
- [Sexual Harassment Prevention Plan](https://help.sidekicker.com/en/articles/15322342-sexual-harassment-prevention-plan.md)
- [Refer A Friend Program - Wellington, New Zealand](https://help.sidekicker.com/en/articles/6280422-refer-a-friend-program-wellington-new-zealand.md): Terms & Conditions for the Referral Program

## For Businesses

- [Sidekicker industries and locations](https://help.sidekicker.com/en/articles/1002353-sidekicker-industries-and-locations.md)
- [How to setup your company profile](https://help.sidekicker.com/en/articles/8660566-how-to-setup-your-company-profile.md)
- [Understanding Sidekicker’s cost breakdown](https://help.sidekicker.com/en/articles/1002368-understanding-sidekicker-s-cost-breakdown.md)
- [Understanding how payment and billing works](https://help.sidekicker.com/en/articles/4953708-understanding-how-payment-and-billing-works.md)
- [Understanding how Sidekicker screens and onboards workers](https://help.sidekicker.com/en/articles/3843898-understanding-how-sidekicker-screens-and-onboards-workers.md)
- [How to post a job](https://help.sidekicker.com/en/articles/1019521-how-to-post-a-job.md)
- [Selecting the right shift option for your job](https://help.sidekicker.com/en/articles/8660689-selecting-the-right-shift-option-for-your-job.md)
- [How to write a job description & example templates](https://help.sidekicker.com/en/articles/1019513-how-to-write-a-job-description-example-templates.md)
- [Hiring the best worker for your request](https://help.sidekicker.com/en/articles/8660717-hiring-the-best-worker-for-your-request.md)
- [Preparing for your first job with Sidekicker](https://help.sidekicker.com/en/articles/3844010-preparing-for-your-first-job-with-sidekicker.md)
- [How to setup request templates](https://help.sidekicker.com/en/articles/1100849-how-to-setup-request-templates.md)
- [How to add a credit card](https://help.sidekicker.com/en/articles/8320035-how-to-add-a-credit-card.md)
- [How to set up Direct Debit](https://help.sidekicker.com/en/articles/8320075-how-to-set-up-direct-debit.md)
- [How to setup EFT invoicing per job](https://help.sidekicker.com/en/articles/8600308-how-to-setup-eft-invoicing-per-job.md)
- [How to set up EFT weekly invoicing](https://help.sidekicker.com/en/articles/8600319-how-to-set-up-eft-weekly-invoicing.md)
- [How to invite users](https://help.sidekicker.com/en/articles/1100861-how-to-invite-users.md)
- [How to create sites](https://help.sidekicker.com/en/articles/1100856-how-to-create-sites.md)
- [How to hire Sidekicks](https://help.sidekicker.com/en/articles/1107339-how-to-hire-sidekicks.md)
- [How to approve timesheets](https://help.sidekicker.com/en/articles/2870287-how-to-approve-timesheets.md)
- [How to create and use Talent Pools](https://help.sidekicker.com/en/articles/1100852-how-to-create-and-use-talent-pools.md)
- [How to edit or cancel a job](https://help.sidekicker.com/en/articles/2870283-how-to-edit-or-cancel-a-job.md)
- [How to manage notifications](https://help.sidekicker.com/en/articles/6195954-how-to-manage-notifications.md)
- [How to post and manage opportunities](https://help.sidekicker.com/en/articles/8122013-how-to-post-and-manage-opportunities.md)
- [How to duplicate or cancel multiple requests at once](https://help.sidekicker.com/en/articles/9451478-how-to-duplicate-or-cancel-multiple-requests-at-once.md)
- [Best match hiring logic](https://help.sidekicker.com/en/articles/8515331-best-match-hiring-logic.md)
- [Multi Agency Platform](https://help.sidekicker.com/en/articles/8585327-multi-agency-platform.md)
- [Manage your casuals on Sidekicker platform](https://help.sidekicker.com/en/articles/8596097-manage-your-casuals-on-sidekicker-platform.md)
- [Hiring your Sidekicks permanently using Temp to Perm](https://help.sidekicker.com/en/articles/1028631-hiring-your-sidekicks-permanently-using-temp-to-perm.md)
- [Pay Above Award | Pre-set & Custom Rates](https://help.sidekicker.com/en/articles/7232307-pay-above-award-pre-set-custom-rates.md)
- [Hiring Sidekicks with 'Hire for me'](https://help.sidekicker.com/en/articles/1100851-hiring-sidekicks-with-hire-for-me.md)
- [Daily List & Sidekick check-ins](https://help.sidekicker.com/en/articles/10051884-daily-list-sidekick-check-ins.md)
- [Timetracker | Time & attendance system](https://help.sidekicker.com/en/articles/10366937-timetracker-time-attendance-system.md)
- [In-platform analytics](https://help.sidekicker.com/en/articles/10812677-in-platform-analytics.md)
- [Worker roles available at Sidekicker](https://help.sidekicker.com/en/articles/8629282-worker-roles-available-at-sidekicker.md)
- [Management of Sidekick withdrawals and no-shows](https://help.sidekicker.com/en/articles/2692163-management-of-sidekick-withdrawals-and-no-shows.md)
- [Hiring consistent staff with fixed term jobs](https://help.sidekicker.com/en/articles/1028609-hiring-consistent-staff-with-fixed-term-jobs.md)
- [Reporting on Sidekick quality](https://help.sidekicker.com/en/articles/1101004-reporting-on-sidekick-quality.md)
- [Onboarding Private Sidekicks](https://help.sidekicker.com/en/articles/2705905-onboarding-private-sidekicks.md)
- [Why has my job expired?](https://help.sidekicker.com/en/articles/1019761-why-has-my-job-expired.md)
- [Why is my job 'Paused'?](https://help.sidekicker.com/en/articles/1019704-why-is-my-job-paused.md)
- [How to duplicate or repost a request](https://help.sidekicker.com/en/articles/1024138-how-to-duplicate-or-repost-a-request.md)
- [How to find your invoices](https://help.sidekicker.com/en/articles/1100845-how-to-find-your-invoices.md)
- [Account requirements for hiring in AU and NZ](https://help.sidekicker.com/en/articles/15585104-account-requirements-for-hiring-in-au-and-nz.md)
- [Sidekicker OH&S onboarding & documentation requirements](https://help.sidekicker.com/en/articles/15699879-sidekicker-oh-s-onboarding-documentation-requirements.md)