This article contains information and links to Government sources on the topic of COVID-19, including:

What is COVID-19?

COVID-19 is an infectious disease caused by a newly discovered coronavirus. Coronaviruses are a large family of viruses that cause respiratory infections. These can range from the common cold to more serious diseases.

Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment. However, some will become seriously ill and require medical attention.

What are the symptoms associated with COVID-19?

While symptoms will vary, especially between variants, some symptoms known to be associated with COVID-19 include:

  • Fever

  • Coughing

  • Sore throat

  • Shortness of breath

  • Runny nose

  • Fatigue

  • Body aches

  • Headaches

  • Loss of sense of smell

  • Altered sense of taste

Those with even the mildest of symptoms should get tested for COVID-19 and isolate until they receive a negative test result, or until advised by health authorities.

How you can be exposed to COVID-19

The COVID-19 virus is most commonly spread through contact with an infectious person. When the contact occurs, the risk of transmission is assessed based on the nature of contact made (see below) which helps determine the associated testing and isolation requirements that apply.

All information below relating to contact types and isolation requirements are in line with the Ministry of Health advice as at 25/02/2022.

Household contact

You are a Household Contact if you live with someone who has tested positive for COVID-19.

Close contact

You are a Close Contact if you have had contact with a person with COVID-19 when they were infectious. This includes:

  • If you have been close (within 1.5 metres) to someone who has COVID-19 for more than 15 minutes, and they were not wearing a face mask or not wearing it properly.

  • If you have had direct contact with a person who has COVID-19. For example, kissing, or if the person coughed or sneezed on you.

  • If you spent time in an indoor space with someone who has COVID-19 for more than 1 hour and at least one of the following.

    • They were singing, shouting, smoking, vaping, exercising, or dancing.

    • They were not wearing a face mask or it was not on properly.

    • It was poorly ventilated.

    • It was smaller than 100m2 (about 3 double garages).

If you have come into contact with an infectious person but are unsure what type of contact you are, you can determine this here.

When are you required to get tested

Testing requirements can change over time, so please ensure you refer to the official COVID-19 Government website for the most up-to-date information, and follow all directions given to you by health officials at all times. However, the current advice is that you should get a COVID-19 test if you:

  • have COVID-19 symptoms

  • if you are a Household Contact of a confirmed COVID-19 case

  • if mandatory testing applies to your job

  • if you are directed to do so by health officials.

You do not need to get a COVID-19 test if you:

  • are a Close Contact of a confirmed COVID-19 case, unless you develop symptoms

When are you required to isolate

Isolation requirements can change over time, so please ensure you refer to the official COVID-19 Government website for the most up-to-date information, and follow all directions given to you by health officials at all times. However, the current advice on when to isolate and how long for can be found below.

Waiting for a COVID-19 test result

If you have taken a COVID-19 test due to either developing symptoms, or being directed to do so by health officials, you are required to isolate until you receive a negative test result.

Household Contact of a confirmed COVID-19 case

If you meet the definition of a Household Contact then you will either be notified by the person who tested positive or by health officials. In either case, regardless of whether you are fully vaccinated or not, you will need to:

  • self-isolate from the day the person with COVID-19 tests positive, or is notified as a probable case, until they complete 10 days of isolation

  • get a test for COVID-19 on day 3, and on day 10 of the isolation period, or sooner if you develop symptoms. If you test positive, you need to follow the guidance for people who have COVID-19 (see below).

Confirmed COVID-19 case

If you test positive for COVID-19, you and everyone you live with needs to isolate for 10 days. Start counting your 10 days from day 0. Day 0 is the day that your symptoms started, or the day that you got tested if you do not have any symptoms.

If you are ever unsure of your isolation requirements, please refer to the official Government sources linked at the end of this article or call the dedicated Coronavirus Healthline available 24 hours a day, 7 days a week:

What your responsibilities are as a Sidekick

Sidekicker is following advice from the Ministry of Health in relation to testing and self-isolation requirements of our workforce. Please note this advice is changing periodically and so we ask that you remain alert and regularly check for updates. Sidekicker will additionally provide information as updates become available, and may change our expectations regarding self-isolation and return to work processes as a result.

Under our current policy, your responsibilities as a Sidekick are as follows:

If you are experiencing COVID-19 symptoms:

  • Get tested for COVID-19 and isolate until you receive a negative test result, or until advised by health authorities

  • Do not attend on-site work until you receive a negative test result and your symptoms have fully subsided

  • If you need to withdraw from any shifts during this time, please do so via the Sidekicker app at your earliest opportunity

If you are required to self-isolate:

  • Inform Sidekicker as soon as possible and let us know your end of isolation date

  • Inform Sidekicker as soon as possible if you test positive for COVID-19

  • Do not attend on-site work until your isolation requirement has ended (or until advised by health authorities), and if you developed symptoms, until those symptoms have fully subsided

  • If you need to withdraw from any shifts during this time, please do so via the Sidekicker app at your earliest opportunity.

If you have tested positive for COVID-19:

  • Inform Sidekicker right away

  • Isolate and follow all advice provided to you by health authorities and in line with the Ministry of Health guidelines for positive cases

  • Do not attend on-site work until you have met all testing and isolation requirements and are no longer experiencing symptoms

NOTE: Sidekicker does not require you to send us proof of a negative COVID-19 test result in order to return to work. However, some clients may request this when you return on-site for your next shift if you have previously experienced COVID-19 symptoms or been identified as a close contact.

How Sidekicker is protecting its workforce

The health and safety of our workforce is our priority. We are committed to doing all that we can to minimise the spread of COVID-19 (and other illnesses such as the flu).

We will continue to communicate with you regularly regarding our policy on COVID-19 (in line with advice from government bodies) and will provide periodic reminders about the importance of good hygiene.

If you do need to take time off (to isolate or rest due to other illness), Sidekicker will support you during your re-entry to the workforce by giving you access to opportunities through the platform.

We will also continue to communicate with our clients (your host employers) to ensure that they are taking appropriate steps to protect the health and safety of their workforce, clients, those in their care (etc). If you have any concerns about the health and safety conditions of a particular workplace, please be sure to notify us as soon as possible.

How to protect yourself from infection

One of the best ways to protect yourself and others from contracting COVID-19 is through practicing good hygiene. Here are some recommended steps that you can take to try and limit the spread of COVID-19:

  • Wash your hands frequently with soap and water. This includes before and after eating and after going to the toilet

  • Use alcohol based hand sanitisers when unable to wash with soap and water

  • Avoid touching your eyes, nose and mouth

  • Cover coughs and sneezes with your elbow or a tissue, and dispose of used tissues immediately after use

  • Clean and disinfect surfaces and objects you use often such as desks, bench tops, phones, keyboards (etc)

Helpful links

Did this answer your question?