How do payments work?
Updated today

We have a few ways to pay for shifts on Sidekicker!

How to pay?

Sidekicker allows you to make secure payments using credit card or debit card.

Please note, we do not accept payment through bank transfer or cash payment.

When you complete a job, you’ll be able to review the sidekick’s hours, see the total cost of the job, and leave a rating and review of the sidekick you worked with.

Upon completing your job, you will be emailed a receipt for payment, and you will be able to access all your previous job payments via the ‘Billing History’ in the left hand side of your Sidekicker dashboard.

The table below sets out the payment terms and conditions for different payment methods.

To add or update your payment methods, please contact Support or your Account manager for further discussion.

Australian Payment Methods

Information

Card (Credit/Debit)

Sidekicker will issue an invoice to the client upon job completion, dated on the job end date. The client’s nominated Card (Debit/Credit) will be charged upon job completion.

This is the default payment method for all clients signed up through the Sidekicker Platform.

Direct Debit

Sidekicker will issue an invoice to the client upon job completion, dated on the job end date. The client’s nominated bank account will be charged and deducted from the invoice sum in 14 days upon job completion.

EFT

Sidekicker will issue an invoice to the client upon job completion, dated on the job end date. The client must pay the invoice sum within 14 days from the date of the invoice.

This payment method is only available to selected clients at the moment. Please contact us to discuss this option.

Custom Term

Sidekicker will issue a weekly invoice to the client for all completed jobs performed during the week, dated no earlier than the last day of the week (Monday to Sunday). The invoice will be provided to the client in the following week (usually by Friday EOD). The client must pay the weekly invoice within 14 days from the date of invoice unless agreed otherwise in writing by Sidekicker.

This payment method is only available to selected clients at the moment. Please contact us to discuss this.


New Zealand Payment Methods

Information

Card (Credit/Debit)

Sidekicker will issue an invoice to the client upon job completion, dated on the job end date. The client’s nominated Card (Debit/Credit) will be charged upon job completion.

This is the default payment method for all clients signed up through the Sidekicker Platform.

EFT

Sidekicker will issue an invoice to the client upon job completion, dated on the job end date. The client must pay the invoice sum within 14 days from the date of the invoice.

This payment method is only available to selected clients at the moment. Please contact us to discuss this.

Custom Term

Sidekicker will issue a weekly invoice to the client for all completed jobs performed during the week, dated no earlier than the last day of the week (Monday to Sunday). The invoice will be provided to the client in the following week (usually by Friday EOD). The client must pay the weekly invoice within 14 days from the date of invoice unless agreed otherwise in writing by Sidekicker.

This payment method is only available to selected clients at the moment. Please contact us to discuss this.

Still have questions?

Let us know by reaching out via the blue chat bubble, we’re always happy to help.

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