In response to COVID-19, we are taking several measures to ensure the health and safety of our Sidekicks and support our clients in creating COVID safe workplaces.
Our team is ensuring our policies and processes are in line with all state government requirements, and we are building on our technology daily to make adopting these requirements as seamless as possible for businesses and workers alike.
How we are helping our clients create safe workplaces
Recent Workplaces
When businesses are selecting Sidekicks to hire, we provide full transparency on where applicants have worked with Sidekicker during the past 14 days.
Smart Screening Questions
For Opportunities, ‘Smart’ application questions auto-reject applicants should they not meet any custom COVID related requirements businesses may have.
COVID Safe Plans
We are collecting COVID Safe Plans from all businesses hiring with Sidekicker. COVID Safe Plans are manually verified by our compliance team, then uploaded to business's accounts and displayed on job descriptions for Sidekicks to view when applying for jobs.
In states where it is a requirement, all businesses with workers on-site must have a verified COVID Safe Plan on their account to request staff on our platform and hire Sidekicks.
How we are helping our Sidekicks stay safe
Pre-Shift Processes
Sidekicks must confirm when applying for a job, and again before their shift starts via our SMS check-in systems, that:
They are not sick or showing COVID-19 symptoms
They have not been in contact with anyone with or suspected of having COVID-19 within the past 14 days
They have the appropriate PPE and will abide by all rules on site
Exposure to COVID-19
If a Sidekick is experiencing has tested positive for Covid-19, they can alert us straight away by withdrawing from their upcoming shifts and selecting this as the reason for their withdrawal.
COVID-19 Vaccinations
With Government regulations surrounding COVID-19 vaccination requirements continuing to evolve, we have made it possible for Sidekicks to upload proof of a COVID-19 vaccine (Dose 1/Dose 2/Booster) to their profile.
Through doing this, we are able to support our Sidekicker community and businesses seeking vaccinated staff, and comply with Government regulations as they continue to change over time.
In industries or locations where a Government has mandated COVID-19 vaccinations for workers, we will:
Proactively encourage vaccinated Sidekicks to upload proof of a COVID-19 vaccine, either in the form of an immunisation history statement, COVID-19 digital certificate, or genuine proof of a medical exemption (if required)
Disable access to shifts for unvaccinated workers where a COVID-19 vaccine is required
Covid Safe Training Courses
We prompt all Sidekicks to complete a COVID Safe training course before applying to shifts. Once completed, we capture it as a certificate on a Sidekick's profile, which is visible to businesses when hiring.
In states where it is a requirement, we block Sidekicks from viewing and applying for shifts until they have completed the course.
Regular Safety Surveys
In-app notifications are used to regularly survey Sidekicks to proactively ensure they are receiving appropriate personal protective equipment, training and supervision on-site to ensure businesses are consistently complying with directives.
Employee COVID Safe Requirements
To ensure Sidekicks know all COVID safe requirements and their employee obligations, we link to a COVID safe fact sheet in every job description.
Business’s Covid Safe Plans are also displayed on job descriptions, which Sidekicks are required to read and understand before applying to work.
