Tracking your agency staff performance and agency spend is easy via the Sidekicker platform—no need for manual spreadsheets or additional tools!

With in-platform analytics, you gain real-time visibility to crucial metrics for your company in order to make informed decisions with hiring and budgeting.

The Client Overview dashboard gives you a good view to the most overall metrics you may need to be tracking on, including shift fulfilment, agency spend, feedback provided by Sidekicks, as well as shift withdrawals and no-shows.

We also offer analytics for 'Client Overview without Withdrawals' which includes all the above besides the withdrawal and no-show data.

If you're looking for a more detailed run down of the hours and rates completed by each Sidekick, Detailed Spend dashboard may be the option for you. This dashboard shows your spend on the different pay categories (ie. ordinary rates as well as shift overtime rates (excluding weekly overtime)), and on each individual shift.

Please note: This dashboard is currently available only for companies in Australia.

Timesheets dashboard shows you how long a Sidekick has worked at your specific site in a specific role. You'll see a summary of the number of shifts completed and total hours worked, as well as the detailed timesheet data for each shift and each Sidekick.

The dashboard for Withdrawals gives you a deep dive into the withdrawal data showing you the withdrawal over a specified time by site, by role, by withdrawal reason and by Sidekick at a specific site.

Tracking on Sidekick tenure is easy via the Personnel List dashboard. It gives you a look into the number of hours and shifts worked by each of your Sidekicks, as well as their tenure counted in days and months.

Interested in enabling in-platform analytics for your company account?

In-platform analytics is feature that has to be enabled onto your account in order to view it. Please reach out to us via the blue chat bubble stating which dashboard(s) you're interested in enabling, and we can do this for you.

Still have questions?

Reach out via the blue chat bubble, we're always happy to help!